In this episode, Armand DiMele and Dr. Rachel Hatt delve into the intricacies of communication, exploring how people often fail to convey their true meanings. They discuss the importance of active listening, the pitfalls of assumptions, and the significance of curiosity in understanding others. The conversation highlights techniques such as paraphrasing and asking open-ended questions to foster deeper connections. They also address common communication traps, including the use of ‘why’ and ‘but,’ which can hinder effective dialogue. The episode emphasizes that effective communication is a skill that requires practice and a willingness to engage with others authentically.