In this episode, host Armand DiMele engages with Leonard Berry, co-author of ‘Management Lessons from the Mayo Clinic.’ They discuss the unique organizational culture of the Mayo Clinic, emphasizing the importance of patient-centered care, team dynamics, and the ethical responsibilities of healthcare providers. Berry shares insights on the hiring process, employee retention, and the significance of creating a supportive work environment. The conversation highlights how the Mayo Clinic’s commitment to core values and efficient operations contributes to its long-term success, making it a model for other organizations in various sectors.